Administrative Assistant
Empower Brokerage, Inc Empower Brokerage, Inc Harlingen, TX Harlingen, TX Full-time Full-time $14 - $16 an hour $14 - $16 an hour 20 hours ago 20 hours ago 20 hours ago Contracting Specialist Summary Contracting Specialist who contracts new agents' contracting using our online contracting platform and outside team Essential Duties and Responsibilities include the following.
Other duties may be assigned.
Prepares or reviews contracting applications and other forms for completeness and accuracy, in accordance with insurance company requirements.
E-Mails applications, documents, and other requirements to carriers as needed.
Notifies agents of acceptance or rejection.
Maintains files of correspondence, records, and reports.
Supervisory Responsibilities Supervises outside team to make sure contracts are being processed accurately, submitted promptly and agent writing numbers are received in a timely manner Competencies To perform the job successfully, an individual should demonstrate the following competencies:
Job Requirements:
Synthesizes diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others Competent in required job skills and knowledge; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Manages difficult or emotional customer situations in a positive manner; responds promptly to customer needs; solicits customer feedback to improve service ; responds to requests for service and assistance; meets commitments.
Expresses ideas and thoughts verbally and in written form; exhibits good listening and comprehension skills; gets clarification when needed; keeps others adequately informed; selects and uses appropriate communication methods; edits work for spelling and grammar Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts; balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Personal Characteristics Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities.
Dresses appropriately for position; keeps self well groomed.
Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
Volunteers readily; seeks increased responsibilities; looks for and takes advantage of opportunities; asks for and offers help when needed.
Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Computer Skills To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software, Office, and Word Processing software.
In addition, an individual can adapt to new technologies; troubleshoot technology problems; uses technology to increase productivity; keeps technical skills up to date Job Type:
Full-time Pay:
$14.
00 - $16.
00 per hour
Benefits:
Dental insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Supplemental pay types:
Bonus pay Ability to commute/relocate:
Harlingen, TX:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Negotiation:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Other duties may be assigned.
Prepares or reviews contracting applications and other forms for completeness and accuracy, in accordance with insurance company requirements.
E-Mails applications, documents, and other requirements to carriers as needed.
Notifies agents of acceptance or rejection.
Maintains files of correspondence, records, and reports.
Supervisory Responsibilities Supervises outside team to make sure contracts are being processed accurately, submitted promptly and agent writing numbers are received in a timely manner Competencies To perform the job successfully, an individual should demonstrate the following competencies:
Job Requirements:
Synthesizes diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others Competent in required job skills and knowledge; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Manages difficult or emotional customer situations in a positive manner; responds promptly to customer needs; solicits customer feedback to improve service ; responds to requests for service and assistance; meets commitments.
Expresses ideas and thoughts verbally and in written form; exhibits good listening and comprehension skills; gets clarification when needed; keeps others adequately informed; selects and uses appropriate communication methods; edits work for spelling and grammar Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts; balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Personal Characteristics Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities.
Dresses appropriately for position; keeps self well groomed.
Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
Volunteers readily; seeks increased responsibilities; looks for and takes advantage of opportunities; asks for and offers help when needed.
Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Computer Skills To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software, Office, and Word Processing software.
In addition, an individual can adapt to new technologies; troubleshoot technology problems; uses technology to increase productivity; keeps technical skills up to date Job Type:
Full-time Pay:
$14.
00 - $16.
00 per hour
Benefits:
Dental insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Supplemental pay types:
Bonus pay Ability to commute/relocate:
Harlingen, TX:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Negotiation:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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