Service Advisor
4.
0 Harlingen, TX Harlingen, TX Full-time Full-time $50,000 - $90,000 a year $50,000 - $90,000 a year 2 days ago 2 days ago 2 days ago Bert Ogden Toyota is looking for a highly motivated individual with incredible customer service skills to join our team! With an extremely generous compensation plan, the earning potential is incredible! Experience is a plus but not required.
We offer hands on training to make sure you excel in this position.
Service Advisor Responsibilities Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System.
Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested Requirements Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal Dealer Management System(s), Outlook, and MS Office QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record.
Must be 21 years or older.
Must be able to pass a drug test.
Must be able to pass a background screening check.
Job Type:
Full-time Pay:
$50,000.
00 - $90,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday Weekends as needed Ability to commute/relocate:
Harlingen, TX 78552:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Harlingen, TX Harlingen, TX Full-time Full-time $50,000 - $90,000 a year $50,000 - $90,000 a year 2 days ago 2 days ago 2 days ago Bert Ogden Toyota is looking for a highly motivated individual with incredible customer service skills to join our team! With an extremely generous compensation plan, the earning potential is incredible! Experience is a plus but not required.
We offer hands on training to make sure you excel in this position.
Service Advisor Responsibilities Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System.
Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested Requirements Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal Dealer Management System(s), Outlook, and MS Office QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record.
Must be 21 years or older.
Must be able to pass a drug test.
Must be able to pass a background screening check.
Job Type:
Full-time Pay:
$50,000.
00 - $90,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday Weekends as needed Ability to commute/relocate:
Harlingen, TX 78552:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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