Transportation Assistant (Dispatcher)
Incumbent reports directly to the Mobility Manager in HAS. This position acts as primary contact for Veterans requiring transportation. The incumbent collaborates with Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation and ongoing operational flow of the program. Three major areas of responsibility:
1) Scheduling, Data Collection, & Tracking Support; 2) Consult Management; and 3) Program Support responsibilities. Daily responsibilities include collecting, compiling, and tracking data and statistical information. Coordinates service practices that decrease waits and delays for patients. Plans consult processing flow to ensure Veterans receive consultation services timely. Assists the Mobility Manager in planning and directing programs and activities that support the mission of the program. This summary is not all inclusive and requires other duties as assigned. Work Schedule:
Monday - Friday, 8:
00 a.m. to 4:
30 p.m. Compressed/Flexible:
Not authorized. Telework:
Not authorized. Virtual:
This is not a virtual position. Position Description/PD#:
Transportation Assistant (Dispatcher)/PD740-008440-0 Relocation/Recruitment Incentives:
Not authorized. Financial Disclosure Report:
Not required. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/24/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Assisting higher level management with workload, forecasting, scheduling design, procedure development, and quality improvement; work that requires detailed data input; providing good customer service; interpreting rules, regulations, and policies; ability to work within a variety of software programs; and ability to follow up on action items. You will be rated on the following Competencies for this position:
Administration and ManagementCustomer ServiceData Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
1) Scheduling, Data Collection, & Tracking Support; 2) Consult Management; and 3) Program Support responsibilities. Daily responsibilities include collecting, compiling, and tracking data and statistical information. Coordinates service practices that decrease waits and delays for patients. Plans consult processing flow to ensure Veterans receive consultation services timely. Assists the Mobility Manager in planning and directing programs and activities that support the mission of the program. This summary is not all inclusive and requires other duties as assigned. Work Schedule:
Monday - Friday, 8:
00 a.m. to 4:
30 p.m. Compressed/Flexible:
Not authorized. Telework:
Not authorized. Virtual:
This is not a virtual position. Position Description/PD#:
Transportation Assistant (Dispatcher)/PD740-008440-0 Relocation/Recruitment Incentives:
Not authorized. Financial Disclosure Report:
Not required. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/24/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Assisting higher level management with workload, forecasting, scheduling design, procedure development, and quality improvement; work that requires detailed data input; providing good customer service; interpreting rules, regulations, and policies; ability to work within a variety of software programs; and ability to follow up on action items. You will be rated on the following Competencies for this position:
Administration and ManagementCustomer ServiceData Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
2102 Transportation Clerk And Assistant - Salary Range:
$38,921 to $50,598 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
