Benjamin Moreno Junior
1265 N. Star Cir Dr. · Harlingen, Texas, 78550
firstname.lastname@example.org · (C) 956.320.4089
Advanced Call Center Technologies LLC, Harlingen, Texas
Credit Card Fraud Analyst, 2013 - 2016
·Receive inbound phone calls from customers to answer and resolve credit card fraud related issues and questions
· Handling accounts and customer service responsibilities to research, identify and find a solution for customer concerns
·Non-paid (volunteer) at MQ Print for internship
·One year of experience in Adobe InDesign, Adobe Illustrator, Adobe Photoshop and Adobe Acrobat Pro 9
·Knowledgeable in typography, creating color separation files, prepare portable document files and color trapping.
·Able to create newsletters, posters, flyers, postcards, billboard and booklets as mockups for Boggus Ford, the Rio Grande Valley Livestock Show and other businesses.
Associates Degree in Digital Media Design Technology (2012)
·Texas State Technical College, Harlingen, Texas
High School Diploma in Harlingen High School (2007)
·Harlingen High School, Harlingen, Texas
·Bilingual in English and Spanish speaking and reading