Warehouse Shipping / Receiving Clerk
213 W. Harding Ave.
I am seeking a job, where I can utilize my skills and education. In doing so, I can satisfy the demands of the company as well as the clients.
August- December 2010 University of Texas at Brownsville
Brownsville, Texas (credit hours)
June 2007- April 2008 South Texas Vocational Technical Institute
Weslaco, Texas 78596 (certificate/diploma)
August 2005-August 2006 South Texas College (A.A.S. in biology)
Weslaco, Texas 78596
August 1994-1998Harlingen South High (received diploma)
Harlingen, Texas 78550
October 2015- July 2016. Qualfon, Harlingen, TX
Centurylink call center inbound calls regarding billing, starting new service with internet , home phone and TV cable service. Moved to AT&T/Touch Commerce in April 2016 online chat with current and potential customers regarding service.
October 2014-August 2015 Dish Network, Harlingen, TX (956)364-7700
Account Specialist- Inbound calls with customers that may be having financial situations, cancel accounts , take payments, change or add programming & handle troubleshoot receiver & remote issues.
October 2013- January 2014 seasonal
October 2011-December 2012. Pittman & Davis, Harlingen, TX (956)423-3320
Phone Operator-seasonal position answered incoming calls placed orders, took payments, helped unsatisfied customers by replace item or credit account when needed.
Feb. 2012- October 2013 Prolific Marketing Service- Harlingen, TX (956)428-2373
Customer Service - Outbound calls to current or potential customers regarding sales on magazines.
June 2012- September 2012. ResCare-Harlingen, Texas (956) 428-0371
Direct Care- Assist mentally impaired residents with everyday home living lifestyle. Cooked, clean and drove when needed. Assist with feeding, brushing teeth, medicines, and recreational activities.
Jan. 2010 – March 2012. South Padre Shuttle – Harlingen, TX
Receptionist/Dispatcher/Driver- Made reservations for passengers, handled cash and credit cards, customer care, used company’s software to assign drivers runs, and make any changes that need to be handled throughout the day. I also, drove passengers if needed.
April 2007-Jan. 2010 Blue Onion Restaurant Weslaco, TX (956) 447-0067
Waitress- serving food, drinks, handling money, checks, credit cards, gift certificates, customer service, cleaning and maintaining restaurant.
June –Nov. 2006 Harlingen Country Club – Harlingen, TX (956) 425-4100
Waitress- serving food, drinks to members and families, helped when needed with banquets, parties, and weddings.
March – Sept. 2004 AAFES-Spangdahlem Main Exchange Spangdahlem, Germany
Cashier- checkout on register handling money, debt, and credit cards, helped when needed in clothing and shoe department.
Nov.2002-Dec.2003 A.C.T. - Sears Credit Fraud department Harlingen, TX (956) 428-0137
Customer Service- Worked with inbound and outbound calls, canceling and freezing accounts with suspicious activity, and helping customers on phone.
Laboratory Skills and Qualifications:
Phlebotomy, urinalysis, chemistry, serology testing, hematology, microbiology, parasitology, coagulation, and medical manager, multitask, Microsoft Word, Excel, PowerPoint
Dec.2007- Feb.2008 Intern/phlebotomy – Su Clinica Familiar in Harlingen, TX Practiced phlebotomy, answered phones, and checked patients in for appointments
Feb. -April 2008- Lily of the Desert- Mercedes, TX
Intern/microbiology- Plated, cultured, gram stained, made broth, agar, used autoclave, logged data, disposed old samples that were collected, and cleaned laboratory area.
Certificates: CPR, First Aid, HIPAA, OSHA, A.A.S. in biology, Summa Cum Laude honors at STVT