Office Clerk

Dora Ramos 

15530 Hossway Rd., Harlingen, TX 78552 · (956) 970-4841 · dorar72@yahoo.com 

 

 

Objective            I am seeking a job that will help me develop my skills in Word Processing Specialist such as clerical/receptionist. 

 

Experience                        Office Manager

                                August 2015 to Present                                Archangel Clinic of Chiropractic                                Harlingen, Texas

  • Open office
  • Answer telephone
  • Make charts for new patients and enter information in computer
  • Enter transactions / Daily notes / request LOP’s from attorney
  • Call attorneys for MRI, Pain Management or Orthopedic approval when requested by doctor
  • Set up patient appointments
  • Perform treatments as prescribed by doctor
  • Do an inventory check (office supplies) and make list of things needed
  • Make office files / print needed office papers
  • Check Daysheets with schedule book & make sure charges are in computer
  • Make sure and keep the lobby, front desk, PT area, kitchen and bathroom clean
  • Make sure everything is turned off (equipment, computer, lights) at the end of the day and close office

                       

                        Human Resource Manager

                                January 2014 to March 20 2015  Valley International Cold Storage, LLC

                                                                                                                                                                                                                                                                 Harlingen, Texas

  • Ensure that all potential candidates pass the drug test before hire.
  • Responsible for contacting the staff agencies to send temp employees when needed.
  • Responsible in keeping up with the temp employee hours and transferring them to our company when they complete their hours.
  • Develop advertisements, notify local technical schools and schedule interviews for applicants
  • Do general basic Orientation to company policies and procedures on new hires
  • Process Personnel Files and make sure they are complete, all signatures have been obtained
  • Responsible to research and response to TWC claims to ensure that the response to the TWC claims, appeals, and hearings are completed and responded to within time in order to minimize unemployment compensation charge backs.
  • Ensure that the Group Health Insurance Company is promptly notified of all separated employees for coordination of COBRA benefits.
  • Ensure that health insurance coverage and personnel transactions such as hires, promotions, performance reviews, transfers, and terminations are maintained confidential.

                       

                       

                        Human Resource Clerk

April 2003 to December 2013  APC Home Health Service, Inc.   Harlingen, Texas

  • Develop advertisements, notify local technical schools and schedule interviews for applicants
  • Process Criminal Histories prior to employment
    • Ensure that the applicant is not listed on the Employee Misconduct Registry and the LEIE/Texas Database
    • Ensure that a minimum of two telephone references are conducted before hire to ensure the eligibility of the applicant.
    • Ensure that the TB, CPR or other certifications/ license are current (such like RN, LVN and CNA license)
    • Do general basic Orientation to agency policies and procedures on new hires
    • Process Personnel Files and make sure they are complete, all signatures have been obtained and all State and Agency requirements are met and kept up-to-date
    • Ensure that health insurance coverage and personnel transactions such as hires, promotions, transfer, performance reviews, terminations, health checks and medical records are maintained confidential and in accordance with applicable program licensure, and State & Federal rules
    • Ensure that all employees got their 90-day and Annual performance evaluations by ensuring Supervisors & Administrators are notified of when the evaluations are coming up.
    • Ensure that all educational profiles are complete and updated on an annual basis.
    • Ensure that Personnel Rosters are up to date and maintained on a weekly basis.
    • Ensure that a Motor Vehicle Record is completed on all employees assigned a company car or eligible to drive a company car or van to conduct company business at hire when necessary.
    • Responsible to research and response to TWC claims to ensure that the response to the TWC claims, appeals, and hearings are completed and responded to within time in order to minimize unemployment compensation charge backs.
    • Ensure that the Group Health Insurance Company is promptly notified of all separated employees for coordination of COBRA benefits.
    • Assists in office Audits of the HR Department Personnel Files in all outer offices to ensure compliance with applicable programs.
    • Assists to revise and update Job descriptions to meet current program rules, comply with state licensure rules
    • Responsible in the processing of Subpoena requests for Personnel Records and that Subpoenas and Requests for Release of Information of Personnel Records are processed in accordance with agency policy and procedures
    • Responsible of maintenance of database information required for the completion of the Employee Characteristics for governmental reporting procedures.
    • Answer telephone and questions outer offices may have
    • Send MEMOS to the outer offices

 

 

 

Sewing Machine Operator

May 1993 to May 2001         Carter’s                                           Harlingen, Texas

  • Sewed baby apparel

 

Phone Sales Representative

April 1993 to May 1993        KIRBY                                              Harlingen, Texas

  • Contacted prospective customers
  • Successfully made appointments

 

 

Education                        Texas State Technical College                                             Harlingen, Texas

September 2001 to December 2002

  • Word Processing Specialist Certificate 
  • Computers, Excel, PowerPoint, and Microsoft Word 

 

                                    Harlingen High School                                                                  Harlingen, Texas

  • Diploma
  • Basics (English, Spanish, Speech)

 

 

Interests  I am a graduate of Texas State Technical College with a Certificate in Word Processing Specialist (Business Office Technology Program).  I took classes in Records Management, Excel, PowerPoint, Human Relations, and Word Processing. 

 

References                        References are available on request.

 

  • ID#: 94760
  • Location: Harlingen, TX , 78550

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